Help & Support Center

You can reset your password by visiting the login page and clicking on the 'Forgot Password?' link. You will receive an email with instructions on how to create a new password. If you don't receive the email, please check your spam folder or contact us at support@zolmi.com.

Zolmi is salon management software for South African hair and beauty salons, barbers and spas. Bring your bookings, client records, checkout, team and stock into one place, with Pro tools for commissions and staff performance as your salon’s needs grow.

Get help directly from our team through Live Chat. You can also ask us to book a one-to-one tutorial call or watch step-by-step videos in the Zolmi Academy – Tutorials & Training on YouTube.

The best way to contact Zolmi customer support is through Live Chat in your Zolmi dashboard. It keeps your conversation history in one place, helping our team understand your request and giving you an easy reference if you return to it later. We respond to every Live Chat enquiry. If you cannot access your dashboard, email us at support@zolmi.com.

Zolmi supports client-data imports. Send us a sample export from your current system so we can check what can move across. Future appointments, colour notes, forms and gift-card balances need separate checks. Agree the transfer plan before closing your old system.

Zolmi is a cloud-based platform, which means you don't need to install any software on your computer. All you need is a device (computer, tablet, or smartphone) with a modern web browser (like Google Chrome, Mozilla Firefox, Safari, or Microsoft Edge) and a stable internet connection.